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Our product exchange policy aims to provide the customer with complete security in relation to the products purchased in our store.
Free products are not exchangeable under any circumstances.
All our products are guaranteed against manufacturing defects. We also exchange products that came different from the one ordered by the customer. If you receive a product from us with any manufacturing defect or different than you ordered follow the following steps to perform the exchange:
We will not exchange products of inappropriate size for the customer:
We provide the measurements in centimeters of our products so there is no mistake in choosing the size.
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