Shipping

At Hello Specials, we are dedicated to ensuring your orders are delivered promptly and efficiently. Please find below our estimated delivery times for various regions:

  • United Kingdom: 5 - 10 working days
  • United States: 5 - 12 working days
  • Australia: 7 - 14 working days
  • Canada: 7 - 14 working days
  • Europe: 6 - 15 working days
  • Rest of the World: 10 - 15 working days

Important Notes:

  • For orders with the shipping option WITH tracking code, we provide you with the tracking code at the time of shipping selection. Please note that tracking codes take from 2 to 5 business days to be sent from our suppliers to you.

  • We emphasize the accuracy of delivery address information during checkout. Hello Specials is not responsible if the product cannot be delivered due to incorrect delivery address information provided by the customer.

  • Delivery times are subject to the speed of delivery companies, typically ranging between 5 to 10 business days on average. However, the deadline for delivery is up to 20 working days. If your order has not been received within this period, we recommend contacting us for further assistance.

  • In case of delays or logistical issues, please contact us immediately. If there is a problem in the logistics of your order, we will conduct necessary verifications and issue a FULL refund upon confirmation.

  • It is imperative to ensure availability for delivery to the address registered in your order. After 3 (three) proven delivery attempts, orders may need to be picked up at a delivery agency close to your address.